PRIVACY POLICY + COOKIES NOTICE
Last Updated: March 09, 2026
This Privacy Policy describes how Burke & Crew Paintwrights (“Burke & Crew,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit https://www.burkeandcrew.com, request services, contact us, or otherwise interact with our website or services.
By using our website or Services, you consent to this Privacy Policy.
- INFORMATION WE COLLECT
We collect information that you provide directly and information collected automatically.
1.1 Information You Provide
This may include:
- Name
- Email address
- Phone number
- Address or service location
- Project details or service requests
- Information submitted through contact forms
- Communications with our team
If payments are processed through third-party systems (such as invoicing platforms or payment processors), payment information is handled securely by those providers.
We do not store full credit card numbers on our servers.
1.2 Information Collected Automatically
When you interact with our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral URLs
- Pages visited and time spent on pages
- Cookies and tracking technologies
- Analytics data (such as Google Analytics)
Cookies may be used for:
- Website functionality
- Analytics and performance
- Personalization
- Advertising or retargeting
You may disable cookies through your browser settings, although some features of the website may not function properly.
- HOW WE USE YOUR INFORMATION
We use information to:
- Respond to service inquiries and estimate requests
- Schedule consultations or project appointments
- Communicate with you regarding your project
- Send confirmations, reminders, and updates
- Provide customer service and support
- Improve website functionality and user experience
- Analyze website usage and performance
- Send marketing communications (only if you opt in)
- Detect or prevent fraud or misuse
- Comply with legal obligations
Marketing emails include an unsubscribe link.
- SHARING YOUR INFORMATION
We do not sell your personal information.
We may share information in the following situations:
3.1 Service Providers
We may share information with trusted third-party vendors that help operate our business, such as:
- Website hosting providers
- Analytics providers
- Email communication platforms
- CRM or customer management systems
- Appointment scheduling platforms
- Marketing tools
- Payment processors
These providers only use information as necessary to perform contracted services.
3.2 Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to legal requests or court orders
- Protect rights, safety, or property
- Prevent fraud or misuse
3.3 Business Transfers
If Burke & Crew Paintwrights undergoes a merger, acquisition, sale, or restructuring, user information may be transferred as part of the transaction.
- DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet or electronic storage is completely secure. Use of the website and Services is at your own risk.
- DATA RETENTION
We retain information only as long as necessary to:
- Provide requested services
- Maintain customer records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Marketing data is retained until you unsubscribe or request removal.
- YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal data
- Restrict or object to processing
- Opt out of marketing communications
- Request data portability
- Withdraw consent where applicable
To make a request, contact us using the information below.
We may require verification before fulfilling requests.
- CHILDREN’S PRIVACY
Our website and services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors. If such information is discovered, it will be deleted promptly.
- THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those websites.
Please review their privacy policies before submitting personal information.
- COOKIES & TRACKING TECHNOLOGIES
9.1 What Are Cookies?
Cookies are small data files stored on your device when you visit a website.
They help websites function properly and improve the user experience.
9.2 How We Use Cookies
We may use cookies, pixels, scripts, and tracking technologies for:
- Website functionality
- Security and fraud prevention
- Analytics and performance (Google Analytics)
- Advertising and retargeting (Meta Pixel, Google Ads)
- Email tracking for open and click performance
- Personalization
- Measuring marketing effectiveness
Even if we do not manually install cookies, third-party services integrated into our website may place them automatically.
9.3 Types of Cookies Used
Essential Cookies
Required for core website functionality.
Analytics Cookies
Measure traffic and improve site performance.
Marketing Cookies
Track conversions, personalize ads, and enable retargeting.
Preference Cookies
Store user settings such as language or browser preferences.
9.4 Managing Cookies
You may disable cookies through your browser settings.
Note that disabling cookies may affect website functionality.
You may also opt out of interest-based advertising through:
https://www.aboutads.info/choices
https://www.youronlinechoices.eu
- INTERNATIONAL USERS
If you access our website from outside the United States, you consent to the transfer and processing of your information in the United States, where privacy laws may differ from your jurisdiction.
- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Updates take effect when posted on this page. Continued use of the website constitutes acceptance of any changes.
- SMS COMMUNICATIONS
If you provide your phone number through our website forms or service requests, Burke & Crew Paintwrights may send SMS text messages related to estimates, scheduling, project updates, appointment reminders, or customer service communications.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
- CONTACT
- Burke & Crew Paintwrights
- Email: john@burkeandcrew.com
- Address: 7 Whale Rocks Road, Gloucester MA 01930
- Website: https://burkeandcrew.com